Rapid Breakthrough Improvement (RBI)Event                                                        A Rapid Breakthrough Improvement Event is a quick (1-5 day) hands-on, "Just-Do-It" workshop where we use you or your employees to create inexpensive and dramatic improvements in a very focused part of your operation.  This could include solving a customer satisfaction or quality problem, reducing costs, reducing lead times, improving processing time, eliminating errors and waste, reducing paper flow, solving a problem.  A Rapid Breakthrough Improvement Event is the fastest, least expensive method to improve your organization's performance.  

Business Performance Coaching                Let a fresh, objective, impartial pair of eyes help you define where your business performance gaps may be.  A confidential FREE initial consultation in your place of business will help you focus and give you ideas on your profit and productivity performance improvement needs.

"Value Proposition" Workshop           Businesses that utilize a marketing plan experience 24% to 30% improvements in sales over businesses without plans.  Create/define your "value proposition" by segmenting your customers, products, and services, creating your "niche," and differentiating your products and services from your competitors, as well as getting more bang from your marketing dollars. 

Customer Satisfaction/Service
Mapping & Retention Workshop
Did you know that it is five to six times less expensive to keep a customer than it is to capture a new one?  We will map and streamline your entire customer interface process, eliminate delays, find potential dissatisfaction/problem areas, and create tools your employees can use to "delight" and create lifetime customers.

Goals Execution Workshop 
Translating and aligning your organizational goals with your employee operations is key to organizational effectiveness. Together, we can define your company's key success factors and metrics, prepare a strategy or execution map, and develop an employee performance management system for your most important position.

Strategic Focusing Retreat 
Studies have shown that companies that plan strategically and execute well perform significantly better than those that do not. Don't spend a fortune with strategic planning until you have defined the key precursors: your value proposition, key success factors & metrics, detailed customer and competitor profiles, shared values or organizational culture, competitive analysis. A few fun and thought-provoking exercises can re-energize your leadership/management team and establish the foundation for a short and long-term operating plan. 

Value Stream/Core Processes Workshop 
Company "departments" are so 20th century! At Enterprise Tune-Up, LLC, we can help you document, measure and analyze your organization's core profitability or customer satisfaction processes, prioritize them, and map and streamline them to reduce cost, manpower and improve customer retention. 

"Problem-Solving" Training/Workshop
There are systematic, proven methods to solve even the most complex problems.  We can train you and your employees these methods so you can solve your OWN problems.  "Give a man a fish and he will eat for a day.  Teach a man to fish and he will eat for a lifetime".  Our workshop includes a demonstration of techniques where your employees solve a problem of your choice.

Workspace Organization                            DO NOT hire that next administrative worker!  We can take at least 15% off your administrative costs by improving individual productivity, reducing errors, streamlining processes, organizing workspaces.  Let us demonstrate on your hardest problem area!

Training Program Design
Training can be a "black hole", inhaling money and employee time. Some training downtime is unavoidable (legal compliance training, for example) but training can be a waste of money if the expected behavioral change outcomes are not clearly defined and are not institutionalized. Training is different for "information transmission" than for "behavioral change." Let us help you identify the most critical processes, positions, and systems in your organization and design cost-effective programs to optimize performance.

Results-Oriented Company Culture
A high-performance company culture can add 10% to 15% to your bottom line. We can design one together and implement permanent programs to institutionalize it into your company.  Do you have "morale" problems? This will help!

Organizational Communication Programs
A recent study by Watson Wyatt Research Reports confirms that organizations with effective internal communication programs have four-times higher levels of employee engagement and 30% higher return-to-shareholder financial performance. We can work with your in-house capabilities to create a cost-effective communication system that focuses performance and engages hearts and minds.